ITIL® Certification & Training
Capability Development
ITIL Certification and Training with Fox ITSM
Fox ITSM is widely recognized as the accredited ITIL Certification provider of choice to our customers in South Africa and across the world who are seeking ITIL Certification and practical, experience based advice and guidance. To ensure that we maintain our vision of being the preferred ITIL training provider in the market, we ensure all of our consultants (trainers), materials and examination pass rates remain at a world class level.
Our fully accredited ITIL Training Courses, workshops and consulting services help you deliver smarter solutions, services and service management to your customers, on time and within budget.
There are four core certifications levels within the ITIL 4 qualification scheme that can be adapted to the learning requirements of the individual and the organization. It uses a modular, tiered approach to allow you to develop a comprehensive view of service management or to focus on specific areas of knowledge.namely.
The Four certification levels are (see diagram below):
1. Foundation;
2. Managing Professional (MP)
3. Strategic Leader, and
4. Extension Modules
The Foundation certification provides a comprehensive introduction to ITIL 4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of technology enabled products and services.
Obtaining a Managing Professional designation gives you the essential skills to run successful IT-enabled products and services.
The ITIL Managing Professional (ITIL-MP) Certification is comprised of the following Four specialist modules and associated exams:
Gaining a Strategic Leader designation helps established and aspiring IT leaders to navigate the complexities of the digital era and prepare for digital transformation.
The ITIL Strategic Leader (ITIL-SL) Certification is comprised of the following Two specialist modules and associated exams:
2. Digital & IT Strategy.
ITIL 4 Extension Modules is a stream of two modules that extend the ITIL 4 framework, helping you gain the skills you need for the challenges of the future.
The two modules are:
1. Sustainability in Digital & IT
2. Acquiring & Managing Cloud Services.
Cloud-Trainer-DIY
We provide you with a full suite of accredited study material for you to self-study and learning support
Cloud-Trainer-VIRTUAL
Allows courses to be attended via an online virtual classroom facilitated by our accredited consultant/trainer with digital course material that is yours to keep indefinitely.
Classroom-Trainer-PRIVATE
Onsite, private training courses for individual organizations and their staff.